CLIENT & INSPECTOR PORTAL


You're in the Right Place.

Access your ACE case management dashboard to view active cases, track compliance progress, and stay connected with your Alliance Code Enforcement team. Use the button below to log in to the portal.

PORTAL FEATURES


Everything You Need, In One Place

The ACE case management portal is designed to keep clients, municipalities, and inspectors fully informed and connected. From active case tracking to inspection reports, the portal puts real-time information at your fingertips.

Active and closed cases

Active & Closed Cases

View the full history of your cases — open violations, resolved matters, and archived records — all organized and searchable in a single dashboard.

Compliance progress tracking

Compliance Progress Tracking

Monitor real-time progress on open violations. See inspection dates, compliance deadlines, and status updates as your ACE inspector moves each case forward.

Inspection reports

Inspection Reports

Access detailed inspection reports for every site visit. Download, print, or share reports directly from the portal — no waiting for email attachments.

Submit updates and documentation

Submit Updates & Documentation

Upload photos, permits, or supporting documents directly to a case file. Keep your ACE team informed without a phone call or extra step.

Direct staff communication

Direct Staff Communication

Send messages and receive updates from ACE staff without leaving the portal. Every communication is logged against the relevant case for full accountability.

Secure and private access

Secure & Private Access

The portal uses role-based access so clients see only their municipality's data and inspectors see only their assigned caseload. Your community's records stay protected.

PORTAL SUPPORT


Need Help Accessing the Portal?

If you're having trouble logging in, forgot your credentials, or have a technical question about the case management system, our team is ready to help. Reach out by phone or email and a member of the ACE staff will assist you promptly.

For general inquiries about your municipality's account, case files, or inspector access, contact us directly using the information to the right. We aim to respond to all support requests within one business day.